Have a passion for the automotive industry? Enjoy the satisfaction of helping customers obtain the best possible experience?
Check out this position!
SERVICE ADVISOR
THE ROLE
- You will be working with an assistant who will help you with…
- Booking customers vehicles in for service or repairs.
- Maintaining work diary to function efficiently.
- Greeting customers and confirming that their booking details are accurate.
- Prepare job cards.
- Follow up with customer, throughout the day on the progress of their vehicle and any further work or parts required.
- Explain technical issues to customers in simple terms.
- Order Parts where necessary.
- Quote on service and repair enquiries.
- Liaison with workshop foreman to ensure that jobs are completed within the allocated time and day runs smoothly.
- Prepare customer invoices with accurate pricing.
- Answer customer enquiries online, in person and on the phone in an efficient and timely manner.
WHAT IS REQUIRED OF YOU
Mechanical knowledge would definitely be an advantage, but experience in this position will, of course, be highly regarded.
Have the ability to explain the value of services and repairs.
The ability to work as part of a small team dedicated to great customer outcomes.
Good organisational and time management skills.
Opportunities for Mercedes Benz Mechanics
AustStar Motors is in constant pursuit of skilled Mercedes Benz mechanics to expand our workforce. Join our experienced team of Mercedes-Benz mechanics with over 70 years of combined industry experience, where your responsibilities will include servicing and diagnosing a variety of Mercedes models, both classic and modern. Each mechanic is equipped with their own work bay for optimal productivity. If you are currently based in Australia and seeking a career change, we welcome you to submit your resume for our consideration. Rest assured, every application will be reviewed thoroughly.
Independently-owned and operated for over 30 years, AustStar Motors is a family-run Mercedes-Benz service centre. We are located in Morningside.
Why join us?
- Attractive salary– competitive wages + Car and petrol card to the right applicant.
- Work/life balance– flexibility is encouraged and supported with a 5-day working week, Monday – Friday.
- Professional development– opportunities for mentorship to develop your craft and learn everything there is to know about Mercedes-Benz.
- Friendly team– Enjoy working with a close-knit team that are like-minded and friendly.
- Company allowances– Uniforms supplied. Car and petrol card to the right applicant.
Requirements
- Unrestricted working rights in Australia
- Great problem-solving skills to troubleshoot and resolve reported problems
- The ability to work autonomously
- A current and clean Driver’s licence
- Possess your own tools
- Exceptional communication skills
- Passionate about cars
How to apply
If you are looking for a fresh start with a company who is passionate about delivering quality Mercedes-Benz servicing and repairs, we would love to hear from you. To express your interest, kindly email your resume to [email protected] or call us at 3397 7158.
If you are searching for an career opportunity to start fresh with a company that places a high value on providing exceptional servicing and repairs for Mercedes-Benz vehicles, we extend a warm invitation to you to get in touch with us.
It is necessary to have a permanent residency in Australia. To express your interest, kindly email your resume to [email protected] or call us at 3397 7158.
As a part of the AustStar Motors team, you’ll be at the forefront of the luxury automotive industry, helping us provide exceptional services to our discerning clientele. This is not just a job; it’s an opportunity to be part of an iconic brand and an organization that values expertise, commitment, and innovation
Join us and be a part of a dynamic, customer-focused team dedicated to delivering the pinnacle of automotive excellence. Your journey towards a rewarding and fulfilling career in the world of luxury vehicles starts here.