Recently purchased a B200 Mercedes Benz from a dealer and booked the vehicle in for a service with AustStar Motors. Could not be happier with the honest, genuine and fairly priced service performed on the car. From asking a number of questions on the service history (AustStar had serviced this vehicle for a number of years), to booking in, nothing was too much trouble. Theo took the time to explain an issue with the car which the dealer kindly addressed and I will be sure to keep returning to AustStar Motors, highly recommended.

Exceptional. Exceptional customer service; staff; knowledge and quality of work. I took my CLA45 AMG here after the manufacturer service warranty finished, knowing that the Merc dealership would charge exorbitant prices for the service. Considering it is a high performance car, I have to admit I was slightly hesitant to take the car to anyone but a dealer; however, Theo (who I understand is the owner) was excellent and knew the car better than anyone. I immediately knew I was at the right place. He told me exactly what was required to be replaced, as opposed to simply replacing what the manufacturer listed (e.g. the air filter) and asked for my approval prior to incurring any additional costs – Completely transparent. Highly recommend.

Great service, never used Non Mercedes dealer garage before, but thought as car now out of 3 year warranty would give them a go as a friend had recommended them. Main dealer wanted $2300 for front & back brakes, AustStar quoted $1500, then called to say I only needed front ones done, also I was 1st time customer got a 15% discount on labour charge, so only cost me $747! Professional from start to finish, everything was explained from booking to completion of work. Would highly recommend this company.