Firstly I would like to thank the team at AustStar Motors for all your help, cant say enough good things about these guys they really helped me and my partner, I will keep it as short as I can but really think it is important to let the public know how much these guys did for us we are not from Brisbane and live 10 hrs to the north we were traveling home and had some dramas with the new car, these guys had cars flowing out onto the street but assured us they would have a look n maybe try shuffle things around and they did!! Not saying this is normal practice because they have a schedule they have to stick too but we where so impressed with the care and compassion they showed us, “gives you a little faith in humanity and businesses in the city” we left that afternoon with the car running better then ever, if it wasn’t for these guys we wouldn’t have kept our deadline getting back home to work the next day!! Thanks guys!!
Recently purchased a B200 Mercedes Benz from a dealer and booked the vehicle in for a service with AustStar Motors. Could not be happier with the honest, genuine and fairly priced service performed on the car. From asking a number of questions on the service history (AustStar had serviced this vehicle for a number of years), to booking in, nothing was too much trouble. Theo took the time to explain an issue with the car which the dealer kindly addressed and I will be sure to keep returning to AustStar Motors, highly recommended.
This was my second visit for the service of my car. Great genuine and very friendly customer service. Very reliable and honest MB car service centre.
Excellent customer service, Good works done to my Mercedes-Benz
Just had my car serviced and fixed by the Aust-Star Motors team yesterday. My car hasn’t driven this well since I bought it and I also wanted to commend the team on such high-quality Customer Service. Thank you so much!
Extremely friendly and honest service. Would definitely recommend as an alternative to the dealerships and far more reasonably priced. The whole experience from booking to dropping the car off and collection was so easy and straightforward. The team are extremely courteous and professional which alot of the dealerships could definitely learn from. You can tell that this is a family business that is taken pride in.
